The impacts of telehealth implementation on mental health services provided by the Behavioral Health and Recovery Services with Health and Human Services in Marin County, CA

Location

Online - Session 4C

Start Date

4-21-2021 3:10 PM

Major Field of Study

Global Public Health

Student Type

Undergraduate

Faculty Mentor(s)

Michaela George, Phd

Presentation Format

Oral Presentation

Abstract/Description

The impacts of telehealth implementation on mental health services provided by the Behavioral Health and Recovery Services in Marin County, CA.

Hayley Strom1, Kaitlyn Motley2, Jeffery DeVido2, Michaela George1

  1. Global Public Health, Health and Natural Sciences, Dominican University of California, San Rafel, Ca.

  2. Behavioral Health and Recovery Services, Marin County Health and Human Services, San Rafael, Ca.

Mental health issues continue to remain prevalent and growing in the United States with the CDC reporting that 50% of all Americans will be diagnosed with a mental illness in their lifetime. Financial impacts of mental health are costly to the individual, and can amplify the risk of further worsened symptoms. Vulnerable populations such as individuals with substance use issues, low income or unemployed, and immigrants are at a greater risk to develop mental health issues and more likely to have more barriers in getting treatment. COVID-19 has exacerbated these barriers. Behavioral Health and Recovery Services of Health (BHRS), a division of the Marin County Department of Health and Human Services (HHS), is a dedicated public service sector that seeks to provide care to individuals with behavioral health issues and/or recovering from substance abuse. This study examines how access to mental health and behaviors services moved to telehealth and virtual delivery have been impacted by COVID-19. A cross sectional study was conducted on data collected by HHS. Multivariate regression analysis will examine the relationship between indicators to mental and behavioral health risk factors, and understand if the switch to telehealth impacted the frequency of no-call/no show to appointments. This research seeks to find the most important factors that create and maintain existing barriers in accessing timely preventable care in those already marginalized in Marin County, CA. This data will inform community services moving forward in a virtual format as well as inform how best to transition back into a hybrid model of holistic care.

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Apr 21st, 3:10 PM

The impacts of telehealth implementation on mental health services provided by the Behavioral Health and Recovery Services with Health and Human Services in Marin County, CA

Online - Session 4C

The impacts of telehealth implementation on mental health services provided by the Behavioral Health and Recovery Services in Marin County, CA.

Hayley Strom1, Kaitlyn Motley2, Jeffery DeVido2, Michaela George1

  1. Global Public Health, Health and Natural Sciences, Dominican University of California, San Rafel, Ca.

  2. Behavioral Health and Recovery Services, Marin County Health and Human Services, San Rafael, Ca.

Mental health issues continue to remain prevalent and growing in the United States with the CDC reporting that 50% of all Americans will be diagnosed with a mental illness in their lifetime. Financial impacts of mental health are costly to the individual, and can amplify the risk of further worsened symptoms. Vulnerable populations such as individuals with substance use issues, low income or unemployed, and immigrants are at a greater risk to develop mental health issues and more likely to have more barriers in getting treatment. COVID-19 has exacerbated these barriers. Behavioral Health and Recovery Services of Health (BHRS), a division of the Marin County Department of Health and Human Services (HHS), is a dedicated public service sector that seeks to provide care to individuals with behavioral health issues and/or recovering from substance abuse. This study examines how access to mental health and behaviors services moved to telehealth and virtual delivery have been impacted by COVID-19. A cross sectional study was conducted on data collected by HHS. Multivariate regression analysis will examine the relationship between indicators to mental and behavioral health risk factors, and understand if the switch to telehealth impacted the frequency of no-call/no show to appointments. This research seeks to find the most important factors that create and maintain existing barriers in accessing timely preventable care in those already marginalized in Marin County, CA. This data will inform community services moving forward in a virtual format as well as inform how best to transition back into a hybrid model of holistic care.