Graduation Year


Document Type

Senior Thesis


Bachelor of Science in Nursing

Primary Major


Thesis Advisor

Kendra Hoepper, DNP, APRN, PNP-BC


Various factors, including immigration status, language barriers, age, and socioeconomic status, influence healthcare service utilization among the Latinx population. This study seeks to assess whether culturally sensitive care addressing intersectional factors enhances health access and outcomes in low-income Latinx communities (Purpose). The research proposes a longitudinal quasi-experimental study involving 400 Latinx participants aged 18 and above in low-income urban Los Angeles neighborhoods. A control group of 200 participants and an intervention group of 200 will be established, with the latter receiving culturally sensitive interventions when seeking care during the study. A pre-study survey will collect demographic information, health history, healthcare utilization, patient satisfaction, barriers, challenges, and open-ended comments. After the survey, participants will continue their usual activities, possibly receiving care. After 12 months, a post-study survey will be conducted, covering pre-study elements and adding health outcomes, feedback, and overall satisfaction (Method). The study anticipates finding that intersectional factors, such as immigration status, impact healthcare utilization irrespective of health insurance status. The chi-squared test is expected to exceed the critical value, indicating a significant difference between control and intervention groups. Overall, the study anticipates demonstrating that culturally sensitive healthcare focusing on intersectional factors leads to better health outcomes and improved access (Results). This research underscores the imperative for healthcare equity in Latinx communities, emphasizing that culturally sensitive healthcare enhances health outcomes, patient satisfaction, and access—a fundamental human right (Conclusion).

Included in

Nursing Commons