Dominican University of California
 

All Conference Presentations, Performances and Exhibits

Communication Barriers Effects on Trust Between the Patient and Provider amongst Hispanic Communities.

Sabrina Davis, Dominican University of California

Keywords: Communication, Hispanic, Trust

References:

Bailey, S. (2015). Expectations of Pregnant Women of Mexican Origin Regarding Their Health Care Providers. Journal of Obstetric, Gynecologic & Neonatal Nursing. May 2015. Vol. 44 No. 3 389-396. Retrieved from http://ezproxy.dominican.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=rzh&AN=103799037&site=ehost-live

Calo, W. (2014). Factors Associated with Perceived Patient-Provider Communication Quality among Puerto Ricans. Journal of Health Care for the Poor & Underserved. May 2014. Vol. 25 No. 2, 491-502. Retrieved from http://ezproxy.dominican.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=rzh&AN=107855279&site=ehost-live

Jung, L. (2011). Trust in Nurses: A Quantitative Study on Prenatal Hispanic Women. George Mason University. p. 161. Retrieved from http://ezproxy.dominican.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=rzh&AN=109854639&site=ehost-live

Abstract/Description

The aim of this literature review was to report the results of articles examining the effects of communication barriers on trust within the Hispanic community in the United States. Trust is an essential component of nursing practice and a “critical aspect in the delivery of quality medical services” (Jung). Grasping a better understanding of the effects of communication barriers on trust between the patient and provider, “may serve to develop system-level interventions aimed at eliminating communication disparities and improving patients’ health outcomes” (Calo). Studies have found that to obtain optimal health outcomes, “providers need to be able to provide communication not only in the participants preferred language, but also in a way that is culturally sensitive” (Baxley). The Hispanic community is the largest minority population in the United States and trust impacts nurses ability to form meaningful relationships with their patients, resulting in improved health outcomes. Identifying barriers to communication and ways to eliminate these disparities will positively impact trust between patients and providers, and therefore improve health outcomes as well. The findings of this literature review will be shared.

 
Apr 15th, 2:30 PM Apr 15th, 3:30 PM

Communication Barriers Effects on Trust Between the Patient and Provider amongst Hispanic Communities.

Guzman Lecture Hall

The aim of this literature review was to report the results of articles examining the effects of communication barriers on trust within the Hispanic community in the United States. Trust is an essential component of nursing practice and a “critical aspect in the delivery of quality medical services” (Jung). Grasping a better understanding of the effects of communication barriers on trust between the patient and provider, “may serve to develop system-level interventions aimed at eliminating communication disparities and improving patients’ health outcomes” (Calo). Studies have found that to obtain optimal health outcomes, “providers need to be able to provide communication not only in the participants preferred language, but also in a way that is culturally sensitive” (Baxley). The Hispanic community is the largest minority population in the United States and trust impacts nurses ability to form meaningful relationships with their patients, resulting in improved health outcomes. Identifying barriers to communication and ways to eliminate these disparities will positively impact trust between patients and providers, and therefore improve health outcomes as well. The findings of this literature review will be shared.